Privacy Policy

Introduction

Naturel Market SRL, with registered office in Via Paolo Canali, 16, 40127 Bologna BO, as Data Controller (hereinafter “the Controller”), is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use and share your personal data when you visit our website https://naturelmarket.it.com/ (hereinafter “the Website”) or interact with our services.  

Data we collect

We may collect the following types of personal data:

• Information You Provide Directly: This includes information you voluntarily provide when you interact with our Website, such as your name, email address, phone number, shipping address, billing address, and payment information when you place an order.
• Information Collected Automatically: We may automatically collect certain information about your device and your use of our Website, such as your IP address, browser type, operating system, referring URLs, and information about how you interact with our Website (e.g., pages visited, links clicked). We may use cookies and similar technologies to collect this information.  

How we use your data

We use your personal data for various purposes, including:

• Order Processing: We use your information to process and fulfill your orders, including shipping and billing.
• Providing Customer Support: We use your information to respond to your questions and provide customer support.
• Improving our services: We use your information to improve our Website and our services, for example by analyzing user behavior and preferences.
• Marketing and Communications: With your consent, we may use your information to send you marketing communications, such as newsletters and promotional offers. You can unsubscribe from these communications at any time.
• Legal and Compliance Obligations: We may use your information to comply with legal and regulatory obligations.

Data Sharing

We may share your personal data with third parties, such as:

• Shipping Couriers: To deliver your orders.
• Payment Processors: To process your payments.
• Service Providers: To provide services such as website hosting, data analysis, and customer support.
• Legal authorities: To comply with legal requests or to protect our rights.

Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration or destruction. However, no method of transmission over the Internet, or method of electronic storage is 100% secure.

Your rights  

You have certain rights regarding your personal data, including the right to:

• Accessing your data: You can request access to the personal data we hold about you.
• Correcting your data: You can request that we correct any inaccurate or incomplete personal data we hold about you.
• Erasing your data: You can request that we erase your personal data in certain circumstances.
• Restrict the processing of your data: You can request that we restrict the processing of your personal data in certain circumstances.
• Object to the processing of your data: You can object to the processing of your personal data in certain circumstances.
• Data Portability: You can request that we provide you with a copy of your personal data in a structured, commonly used and machine-readable format.

Contact us

If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us at:  

Naturel Market SRL Via Paolo Canali, 16, 40127 Bologna BO.

info@naturelmarket.it.com

Updates to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our Website and, if appropriate, by sending you a notification.  

Last updated: 03/22/2025